Employee engagement has a bigger impact on productivity than anything else you can measure.
The difference between how hard people actually work, how productive they actually need to be in order to get by, in order to survive and what they actually put in is called discretionary effort.
And discretionary effort is driven by one thing: by engagement. Engagement is created by leadership behaviour. So if you have an organisation which has positive leadership values so we believe in leading our people by impacting them positively rather than by threatening them negatively. You will have a much higher engagement score and as a result you’ll have a much higher level of discretionary effort. Organisations with positive cultures ie organisations with positive leadership values massively out-perform other organisations in terms of shareholder value growth. They massively outperform in terms of attracting and retaining talent.
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